If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer a 30-day money-back guarantee. If you are unhappy with your purchase, you can return your product for a store credit, adifferent product, or a refund to the original payment method. Refunds can take up to 30 days to appear on your bank statements.
Please note the following exceptions to our return and exchange policy:
You can request a maximum of two refunds each calendar year
The maximum refund per request is $40
No refunds on sale items
To initiate a return or exchange, please complete the following steps:
Login to our online return portal using your email address and order ID
Choose the products you wish to return or exchange from your order
Print your prepaid shipping label that you will receive by email
Send all items back to us using the label provided
If you have trouble initiating your return, pleasecontact us.
To prevent products from melting while in transit, we have limited shipping to Mondays, Tuesdays and Wednesdays. This may affect how long it takes to receive your order.