Privacy Policy

Your privacy is important to us. This privacy policy refers to users of the No Sugar Company website, blog and other online or offline offerings. You may provide personal information to No Sugar Company when making online or offline purchases. Passive information may also be stored through the use of cookies or similar technologies.

INFORMATION COLLECTED AND USED

The No Sugar Company website collects the information of our customers to better understand what products they are most interested in, keep them informed, and in some cases, serve them relevant marketing materials. We may use your data to:

• Update you regarding your online purchase
• Process payments for products and services
• Contact you to respond to any questions or comments
• Update you on new services, products and changes via email 
• Engage third parties for advertising purposes
• Deliver personalized content and tailored advertising
• Improve the personal website experience

When completing an online purchase, signing up for an account or writing a product review, you provide information to us. The information collected helps us identify you and may include name, email, address, phone number and financial information. This information is used to fulfill your order or contact you to communicate updates regarding your order. We do not sell your information to third party vendors. We do not provide your information to third party vendors, unless providing your information is necessary to fulfill your order. 

If you sign up for our email list or SMS list, we may contact you via email or SMS to inform you about promotions, new product offerings or changes to our services. When you submit your email address and phone number on our sign up forms, you consent to receive marketing email or text messages from No Sugar Company Inc. at the email address and number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.

We also collect location information by converting IP addresses to a generalized geo-location. This helps us improve our services for you and ensure you are viewing the correct currency/ product offerings per country.

COOKIES, PIXEL TAGS

When visiting the No Sugar Company website, your data may be stored via a cookie or a pixel tag. Cookies and pixel tags are small data files placed on your computer, tablet, mobile phone, or other devices to collect information regarding interactions with our site or social media. The data collected from cookies and the Facebook pixel tag may be used to measure the performance of our website and collect data regarding interests and site behaviour.

Cookies allows us to improve your site experience by auto-populating previously used data on forms or log-in screens. If you wish to disable the cookies on your web browser you may do so by modifying the settings in your web browser.

Facebook pixel tags, for example, allow us to view whether a user has visited a particular web page or engaged with our brand online. This allows us to determine what content on our website you have viewed, and helps us serve relevant marketing materials. These pixels may collect your IP address and the pages you view on our site. This data is governed by Facebook’s privacy policy. If you wish to not have your data collected via this pixel, you can opt out using Facebook’s platform.

GOOGLE ANALYTICS

We use Google Analytics to collect information about how users engaged with our site. You can opt out Google’s data collection by visiting http://tools.google.com/dlpage/gaoptout.

SECURITY

Security is very important to us. All purchases made on our web site are done on a secure socket layer server (SSL).

UPDATES

We may update this privacy policy to reflect changes or comply with regulations.