INFORMATION COLLECTED AND USED
The No Sugar Company website collects the information of our customers to better understand what products they are most interested in, keep them informed, and in some cases, serve them relevant marketing materials. We may use your data to:
- Update you regarding your online purchase
- Process payments for products and services
- Contact you to respond to any questions or comments
- Update you on new services, products and changes via email
- Engage third parties for advertising purposes
- Deliver personalized content and tailored advertising
- Improve the personal website experience
When completing an online purchase, signing up for an account or writing a product review, you provide information to us. The information collected helps us identify you and may include name, email, address, phone number and financial information. This information is used to fulfill your order or contact you to communicate updates regarding your order. We do not sell your information to third party vendors. We do not provide your information to third party vendors, unless providing your information is necessary to fulfill your order.
If you sign up for our email list or SMS list, we may contact you via email or SMS to inform you about promotions, new product offerings or changes to our services. When you submit your email address and phone number on our sign up forms, you consent to receive marketing email or text messages from No Sugar Company Inc. at the email address and number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.
We also collect location information by converting IP addresses to a generalized geo-location. This helps us improve our services for you and ensure you are viewing the correct currency/ product offerings per country.
COOKIES, PIXEL TAGS
When visiting the No Sugar Company website, your data may be stored via a cookie or a pixel tag. Cookies and pixel tags are small data files placed on your computer, tablet, mobile phone, or other devices to collect information regarding interactions with our site or social media. The data collected from cookies and the Facebook pixel tag may be used to measure the performance of our website and collect data regarding interests and site behaviour.
Cookies allows us to improve your site experience by auto-populating previously used data on forms or log-in screens. If you wish to disable the cookies on your web browser you may do so by modifying the settings in your web browser.
We use Google Analytics to collect information about how users engaged with our site. You can opt out Google’s data collection by visiting http://tools.google.com/dlpage/gaoptout.
Security is very important to us. All purchases made on our web site are done on a secure socket layer server (SSL).